A good example is where you have a software vendor who supplies your industry-specific application. We will co-ordinate with them on ensuring your systems meet their software requirements and that their software will perform to expectations on the systems in place. Should any problems arise, we will coordinate with your vendor to arrive at a resolution. This arrangement prevents you from being "caught in the middle" of situations where one party blames the other and vice versa. Other areas that we commonly interact with organisations on behalf of clients are telecommunications, photocopying, document management and security.