About ComputerCare

ComputerCare was born over twenty years ago and under Wayne Masters’ direction has grown to become one of New Zealand’s premier IT support and development companies.

Wayne is driven by a desire to offer the best possible service to clients and has created a working culture where ideas can flourish and happy clients are the number one priority.

ComputerCare aim to set the standard by consistently exceeding clients’ expectations and providing them with exceptional professional services.  We strive to be an ethical and innovative company that always operates with honesty and integrity. 

We are proud to support and foster relationships that care for and enrich our local communities. This is an important part of what we do.

Vision

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Mission

Setting the standard by consistently exceeding client's expectations and providing them with exceptional professional services. To constantly evolve partnerships and enrich organisations through our experienced and knowledgeable staff. We strive to create a fun environment for highly motivated experts in their field and drive for enthusiasm throughout the team.

Values

  • Be an ethical and innovative company that values loyalty and operates with honesty and integrity at all times.
  • Promote staff wellbeing through fun, caring, growth and respect.
  • Foster relationships that support and enrich our communities.

 

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Preference:

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Testimonials

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    We have found ComputerCare to be exemplary on all levels. Their expertise in strategic planning, implementation and support have been nothing short of excellent. All team members are proactive, offer a high level of technical knowledge and are quick to respond. Overall great customer service. We now have peace of mind and a new level of confidence looking to the future. ComputerCare is a company that we would highly recommend to other organisations. Thanks for all the support

    - Sacred Hill Vineyards Ltd.

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    As a client of ComputerCare, we really value their assistance with not only the IT support they effectively provide, but also with creating a service agreement with total flexibility that caters to our organisation’s needs. We recently migrated to MS Sharepoint / Office 365 and ComputerCare have been instrumental in making the transition as smooth as possible, ironing out any ‘teething issues’ very efficiently. Product knowledge of the team is of a high standard and they are very keen to resolve untoward issues – therefore growing their knowledge base. We really enjoy our working relationship with ComputerCare on all levels and their commitment to customer service/satisfaction. We feel the attention to customer care has enhanced the customer experience and hence we feel we are working together to make a difference.

    - Association of Local Government Information Management

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    We continually appreciate the phenomenal work that the teams at ComputerCare provide us with. They are truly experts in their fields. They are dedicated to our projects and fined-tune everything to meet our needs. We enjoy their efforts to maximize the usefulness of our existing software and hardware with the same enthusiasm as a new solution. We have always been able to count on the timely diligence of the team members for resolutions to our issues. They help us stay functional, reducing ongoing costs.

    - Clearview Estate Winery & Restaurant

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    Since 2005 the team at Computercare has provided IT support and sales to our firm and during this time they have approached our needs in a very professional, knowledgeable and well organised manner. The team at Computercare Ltd has continually provided us with a high level of service and they contact us on a regular basis to keep us informed about the performance of our regional I.T. network and systems and they give us good professional I.T. advice when required. I would certainly have no hesitation in recommending Computercare Ltd to anyone requiring I.T. services.

    - Balance Chartered Accountants Ltd.

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    We have been very happy with the level of support and service provided by our support partner, ComputerCare. We have found them to be responsive and knowledgeable and our support requirements have been completed in a cost effective and timely manner.

    - RJ's Licorice

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    I was looking for an IT solution which would free me up from having to manage the server and IT troubleshooting in our office, and with ComputerCare we have got that and so much more. Over the past year, ComputerCare have helped us to develop and implement an IT strategy which would not only upgrade our IT systems, but would help us achieve our strategic objectives. We now have long-term IT solutions in place and have really responsive customer service from ComputerCare. Our staff trust ComputerCare and are no longer looking to me to provide an "IT fix" when something goes wrong. They call ComputerCare directly and know they are going to get the help they need.

    - Blackmores

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    The Manawatu Rugby Union engaged ComputerCare to manage all our IT support needs three years ago. We have steadily grown this relationship to a point now where ComputerCare work alongside us providing invaluable advice and direction in what is an ever changing world of IT. Being part of their unlimited support plan has proved to be our best decision yet. The staff are able to contact ComputerCare directly and have their issues resolved straight away without needing to consult myself. This has been great for productivity and the fixed price support allows us to set our IT budget with certainty. I have no hesitation in recommending the service provided by ComputerCare to any business requiring timely, hassle-free responses to daily issues and a fixed price.

    - Manawatu Rugby Union

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    The service and expertise that we have experienced through our many dealings with ComputerCare has been nothing short of 1st class.

    - Mangahao Power Station

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    The team at Etheory are excellent to work with. They understand the problems and pitfalls of online and are a fantastic help not just in solving those problems but how to integrate the digital with the real world of business. We’ve enjoyed practical support and made to measure solutions for over 10 years!

    - Ballentynes Fashion Central